About us
Delivering excellence across every mile
Track Fix is a logistics company built around one idea: shipping should be easy to price, easy to follow and easy to trust. We move parcels and freight for individuals and businesses, by air, ocean and road, with live tracking on every shipment.
Who we are
Logistics without the guesswork
We started Track Fix because shipping had become a maze of hidden fees, vague delivery windows and support lines that never picked up. Our answer is a service where the price is clear before you book, every shipment carries a tracking number that updates at each scan, and a real person is responsible for your case from pickup to delivery.
Based in Dallas, TX 75201, we serve customers across the United States and ship to destinations worldwide through a vetted network of airline, ocean and trucking partners.
Our mission
To make sending anything, anywhere, as simple as sending a message: transparent prices, live visibility, dependable delivery and support that treats your shipment as if it were our own.
Our vision
To be the logistics partner businesses and families recommend to each other, known for honesty on price, precision in execution and a network that grows with our customers.
What you can count on
The commitments behind every shipment
Fair, upfront pricing
Our rate card is public. Every estimate shows transport, fuel and surcharges separately, and the booking confirms the price before you pay.
Global reach, local care
Four clear shipping zones cover the world, while our team in the United States handles booking, paperwork and support directly.
Real-time visibility
Scan-based tracking updates the moment your shipment moves, with a delivery window you can plan around.
Accountable support
One named contact for business accounts, one business day to answer any query, and claims handled within published timelines.
How we work
From quote to delivery in four steps
- Quote: tell us origin, destination, size and weight for an instant estimate.
- Book: confirm the service level, pickup or drop-off, and any insurance or customs support you need.
- Move: we prepare labels and documents, collect the shipment and hand it to the right carrier for the lane.
- Deliver: follow every scan online and receive proof of delivery the moment it is signed for.
Have a question about working with us?
Our team is happy to walk you through services, rates and how we can support your shipping.